FAQ

  1. What type of door do I need? The choice is seemingly endless from louvre doors and shutters, standard Paint Quality flush doors through to solid timber glass and panel doors. We are sure to have a door to suit your requirements.
  2. What type of hinges? Our standard interior hinge is a Satin Chrome finish though Brass and Florentine Bronze can also be used. For exterior Joinery we generally use Stainless steel hinges.
  3. What type of Jamb? The jamb style is dependent on a number of factors – the thickness of the wall, whether architraves are to be used, or if you are grooving the Jambs over the gib.
  4. How is my door hung? Imagine opening the door towards you – if the hinges are on the left it is a left hung door, if the hinges are on the right it is a right hung door. The same applies to bi-folds – doors folding towards you and to the left are left hung bi-folds, doors folding towards you and to the right are right hung bi-folds.
  5. How should I protect my Joinery? Interior doors are designed for internal use only and should never be subjected to exterior conditions or high moisture and temperature fluctuations such as spa or sauna rooms. Exterior doors are designed for installation in areas protected by a porch or substantial overhang, and should not be subjected to driving rain or long periods of direct sunshine. It is vital that your Joinery is sealed promptly after delivery to prevent moisture absorption and consequent movement. A comprehensive Care and Handling guide and our full Warranty Conditions are located further down this page.

Joinery Jargon

Open louvre/shutter – a fixed open, ventilating louvre.

Closed louvre/shutter – a non ventilating louvre.

Adjustable louvre/shutter - a louvre/shutter with a pivoting blade to control light and ventilation. Sometimes called a Plantation Shutter.

Flush door – a smooth faced, flat door.

Bi-fold – 2 or more doors or sashes folding open on specialist bi-folding rollers.

Cavity Slider – a door sliding within an internal wall pocket or Cavity.

What is a sash? Opening windows and some fixed windows are composed of one or more 'sashes', which are fitted into window frames. The window frame in turn is fixed into the rough openings left in the wall during construction.

Awning hung. A window whose sashes are opening from the top.

Casement hung. A window whose sashes are opening from the side (like a door).

Jambs. The Jamb is the frame around your door or window.

Facings. Frame the outside of exterior Joinery frames, generally on 2 sides and the top.

Glazing Bar – a narrow vertical or horizontal section of door or sash separating panels of glass.

Muntin – Vertical section of door separating panels or glass. (Wider than a Glazing bar)

Leaf. A term used to describe a single door or sash e.g. a bi-fold door may be called a 4 leaf bi-fold meaning it has 4 doors within the bi-fold frame.

Lite. A term used to describe the amount of openings in a frame or the amount of glass in a window or door. e.g. a 4 lite door will have 4 separate pieces of glass.

Mullion. A vertical section of frame which separates the doors/sashes

Transom. A horizontal section of frame which separates the doors/sashes

Care & Handling

Exterior doors are designed for installation in areas protected by a porch or substantial overhang, and should not be subjected to driving rain or long periods of direct sunshine.

Interior doors are designed for internal use only and should never be subjected to exterior conditions or high moisture and temperature fluctuations such as spa or sauna rooms. Buildings with Air Conditioning and/or underfloor heating may also have adverse effects on Interior doors.

Handle your Joinery carefully. Surfaces will be damaged by careless handling and dirty hands. Do not drag across one another or other surfaces and avoid rain spots on exposed surfaces before sealing, as these may discolour the final product

Upon delivery, your Joinery should be stored in a dry well ventilated area away from extremes of humidity, temperature and direct sunlight.

It is vital that your Joinery is sealed promptly after delivery to prevent moisture absorption and consequent movement.

Before fitting, remove any handling marks and ease any sharp edges. Exterior products must be finished using an exterior grade paint, stain or marine varnish.

All 6 surfaces of your Joinery MUST be sealed, including any checkouts, with careful attention being paid to all bottom edges.

DO NOT use dark coloured paint or stain as these increase the risk of excessive heat uptake from direct or reflective sunlight which may result in undesirable timber movement. eg twisting, bowing, splitting. In all circumstances sealant manufacturer’s recommendations should be sort and their application and follow up maintenance instructions strictly followed to obtain good results. The finish of your Joinery must be maintained regularly with recoating periodically according to sealant manufacturers instructions.

Because the application of finishes is beyond the control of the door manufacturer, no liability is accepted for the quality of the finished result.

Natural variations in the colour and grain of timber are not considered defects and we make every effort to match components within the Joinery. Minor swelling and shrinkage of components are normal characteristics of timber and varies with seasonal humidity.

Warranty Conditions

  • Should defects in our workmanship or materials develop within 2 years from the date of manufacture, all efforts will be made first to repair the problem. Should a replacement door be required, it will be supplied free of charge on return of the faulty door. Rockfield Woodworkers (2003) Ltd will not be held responsible for additional charges such as re-hanging, painting, staining or other charges arising, should a claim be made.
  • Paint Quality doors may be comprised of finger jointed timber.
  • Interior Paint Quality doors may comprise MDF panels.
  • The structural strength of the door should not be impaired through the fitting of door hardware, or cutting or altering the door for any special details. No more than 5mm should be trimmed off any edge of the door for fitting purposes.
  • Handle doors carefully. Surfaces will be damaged by careless handling and dirty hands. Do not drag across one another or other surfaces and avoid rain spots on exposed surfaces before sealing as these may discolour the final product.
  • Entrance doors are designed for installation in weather protected situations only, protected by a porch or substantial overhang, and should not be subjected to driving rain or long periods of direct sunshine.
  • Interior doors are designed for internal use only and should never be subjected to exterior conditions or high moisture or temperature fluctuations such as spa or sauna rooms, air conditioned buildings or under floor heating.
  • All Joinery should be installed using accepted trade practises and methods.
  • Natural variations in timber colours, grain texture or pattern are not considered a defect.
  • Minor swelling and shrinkage of components are normal characteristics of timber which vary with seasonal humidity and are not considered defects. Normal “show through” of door components shall not be considered a defect. Inserted panels are set freely to allow movement as moisture content changes. A warp shall not be considered a defect unless it exceeds 5mm in the door. It refers to distortion in the door itself and not to its relationship with the jamb or frame in which it is hung.
  • Upon delivery, your joinery should be stored in a dry well ventilated area away from extremes of humidity and temperatures, and direct sunlight.
  • Your joinery must be sealed as soon as possible after delivery (preferably within 10 days) to prevent moisture absorption and subsequent timber movement. All 6 surfaces of your joinery MUST be sealed, including any checkouts, with careful attention being made to Top and Bottom edges. Two coats of oil based paint or sealer are recommended.
  • DO NOT use dark coloured paint or stain as these increase the risk of excessive heat uptake from direct or reflective sunlight which may result in undesirable timber movement. eg twisting, bowing, splitting. In all circumstances sealant manufacturer’s recommendations should be sought and their application and follow up maintenance instructions strictly followed to obtain good results. The finish of your Joinery must be maintained regularly with recoating periodically according to sealant manufacturers instructions. Because the application of finishes is beyond the control of the door manufacturer, no liability is accepted for the quality of the finished result.
  • Rockfield Woodworkers (2003) Ltd will not assume responsibility for Joinery which becomes defective due to failure to follow these conditions.